Privacy Policy
Your privacy and data protection are important to us
Effective Date: 2025 | Vadim Group — Orlando, Florida
Vadim Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or communicating with us through any channel.
By using our website or submitting a service request, you agree to this Policy.
1. Information We Collect
1.1. Information Submitted by Users
We collect the following information when you complete our contact form or message us through communication platforms such as Facebook Messenger:
- Name (optional)
- Phone number
- Email address
- Service location (e.g., "Lake Nona," "Orlando," or any location entered by the user)
- Photos, videos, or descriptions of repair needs (optional)
- Any additional information provided voluntarily in messages or form fields
1.2. Information Collected Automatically
Our website may automatically collect certain technical information through tools like Google Analytics, including:
- IP address
- Device type and browser information
- Pages viewed
- Interaction patterns
- Approximate geographic region (non-precise)
This information helps improve website performance and user experience.
2. How We Use Your Information
We may use the information collected for:
- Responding to service inquiries and providing estimates
- Scheduling repair visits and communicating with customers
- Sending messages through email or Messenger
- Improving website performance and user experience
- Preventing harmful or fraudulent activity
- Maintaining business operations and ensuring technical reliability
We do not sell or rent personal information.
3. Sharing of Information
3.1. Service Providers
- Vercel — website hosting
- EmailJS — contact form delivery
- Google Workspace / Gmail — email servers
- Google Analytics — performance & behavior analytics
- Meta (Facebook Messenger) — communication
These providers process information only as required to deliver their services.
3.2. Internal Team or Subcontractors
On occasion, we may share user information (e.g., service location, photos) with trusted team members or subcontractors solely for the purpose of performing repair services.
3.3. Legal Requirements
We may disclose information if required to comply with applicable laws or government requests.
4. Cookies & Tracking Technologies
Our website may use cookies for analytics and performance measurement.
Users may disable cookies in their browser settings at any time.
5. Data Security
We implement reasonable administrative and technical safeguards to protect user data.
However, no online method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain user information only as long as necessary to:
- Respond to service inquiries
- Maintain communication records
- Comply with legal requirements
Users may request deletion of their information by emailing:
vadimgroup.repairs@gmail.com
7. Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under 13.
8. Your Privacy Rights
Depending on your location, you may request:
- Access to your personal data
- Correction or deletion
- Processing restrictions
To submit a request, contact: vadimgroup.repairs@gmail.com
9. Third-Party Links
Our website may include links or CTA buttons directing you to Facebook Messenger or other external services.
We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Policy periodically.
Updates will be posted on this page with the revised effective date.
11. Contact Information
If you have questions regarding this Privacy Policy, contact us:
vadimgroup.repairs@gmail.com
Vadim Group — Orlando, Florida
Questions About This Policy?
If you have any questions or concerns about our Privacy Policy, please contact us:
vadimgroup.repairs@gmail.com